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IST is used by many companies and cover a broad range of markets from medical to consumer electronics, from military to civil aviation, from satelite to space exploration, from computer hardware to telecom infrastructure and from raw materials suppliers to final product assembly houses.

IST customers can also be classified into 4 different categories according to what products and services that they provide:

Materials and Chemical Suppliers
- Research and Development of Materials/Chemistries/Processes
- Objective Quality Measurement in Support of Marketing (Lead Free)

PCB Fabricators
- Demonstrate Product Quality / Process Capability or Limitations
- Control/Measure/Monitor Process

Contract Manufacturers (EMS)
- Vendor Qualification and Monitoring
- Troubleshoot PCBs demonstrating Assembly Problems
- Evaluate Impact of Processes for Lead Free

- Vendor Qualification and Monitoring
- Product Acceptance or Disposition